Ongoing Support You Can Rely On
At AST Services Ltd we believe that good service continues long after a stairlift has been installed.
From your first enquiry through to the time the stairlift is no longer required, our team is always available to provide advice and support.
Our aim is to ensure that every stairlift we install continues to operate safely and reliably, giving you complete peace of mind.
24/7 Telephone Support
Whether you rent or purchase a stairlift from us, you will have access to our 24-hour telephone support line.
In many cases, issues can be resolved quickly by carrying out a few simple checks with guidance from one of our engineers.
This means that many customers are able to get their stairlift working again without the need for a visit.
Stairlift Repairs
Like most mechanical equipment, stairlifts can occasionally require attention. If a fault does occur, our experienced engineers will aim to resolve the issue as quickly as possible.
With many years of specialist experience, we are able to diagnose and repair a wide range of stairlift models.
Annual Servicing
Regular servicing helps ensure that a stairlift continues to operate safely and reliably.
Our engineers carry out annual servicing visits in line with manufacturer recommendations, checking key components, ensuring smooth operation and identifying any potential issues before they develop into faults.
Servicing Stairlifts Installed by Other Companies
Even if your stairlift was not originally supplied by AST Services Ltd, we may still be able to assist with servicing and repairs.
Following an initial inspection, our engineers can advise whether we are able to provide ongoing support for your particular model.
When a Stairlift Is No Longer Required
If a stairlift you purchased from us is no longer required in the future, our team can arrange removal and discuss the available options with you.
We aim to make the process straightforward and hassle-free.
Support From Start to Finish
Much of our business comes through personal recommendations and referrals from customers who value the service and support we provide.
From installation through to long-term maintenance, our team is committed to providing reliable assistance whenever it is needed.

